Our team
The people who look after your billing.
Every client has their own account manager. Behind them is a team that deals with the hospitals and insurers every day, led by a Managing Director who still goes out to see consultants herself.
Your account manager
Someone who knows your accounts inside out.
Your account manager looks after you from your first invoice. They get to know your practice and the hospitals you work in, so when you ring, you don’t have to explain everything from scratch. Often they already know the answer.
Your figures, your way
Some clients go through their figures with us every month. Others would rather hear from us only when there’s something to tell them.
The call before the problem
If a payment is held up by something outside your billing, like a claim form the admitting consultant hasn’t signed, your account manager rings you before the money is due.
For groups
Your account manager works with your group’s spokesperson, and can go through the figures with them every month.
Your secretary, if you have one
We work with your secretary on length-of-stay letters and insurer queries, and take the billing off their desk.
The people behind HAS
Real people, and specialists in the work.
Each of our account managers looks after consultants in particular specialties, so they know how billing works in anaesthesia, radiology and pathology, and for surgeons and physicians. Between them, they work with hospitals all over Ireland.
Cathy Lavelle
Managing Director · 15+ years
Eimear Corbett
General Manager · 26+ years
Ruta Zrielskiene
Finance Manager · 19+ years
Anita Vaughan
Business Development Manager
Sinead Doyle
Account manager
Ryan Lewis
Account manager · 4+ years
Sharon Murphy
Account manager · 3+ years
Valerie Tyndall
Account manager · 30+ years
“Behind the professionalism and efficiency, there are genuinely good people at HAS, who care about their clients.”
Mr John Curran
Consultant Plastic and Reconstructive Surgeon, client for over 11 years
How we work
Answered in a few rings, and followed up in person.
A person picks up
Ring the office and it’s answered within a few rings, by someone who can help. There’s no menu of options to press through.
We go into the hospitals
Our team goes into hospital finance departments to sit with their staff and work through the listings, to get the claim numbers for unpaid invoices.
A team behind your account manager
Your account manager isn’t on their own. The team around them deals with the hospital accounts departments and the insurers every day.
We come to you
Cathy Lavelle, our Managing Director, still goes out to see consultants herself, wherever they work, as far as Cork and Galway.
Someone you can always reach
If you can’t get your account manager, you can ring Cathy or one of the management team, in office hours or out of them.
The work you don’t see
What the team does on your invoices.
Claim numbers
Getting the claim number from the hospital when an invoice is waiting on one.
Amended accounts
Working with hospital accounts departments to amend accounts that aren’t right.
Length-of-stay letters
Getting the letters the insurers ask for, from your secretary or the hospital.
Pended and rejected claims
Working out why a claim is pended or rejected, and who has to act to get it paid.
Underpayments
Taking it up with the insurer when it pays less than it should.
Your accountant
Helping your accountant with any questions about your private practice income.
Your patients
Answering your patients’ billing questions, and putting the account on hold while a query is sorted out.
Meet us wherever you work.
Leave your number and we’ll ring you back, or arrange a visit and we’ll come to you.