40+ years billing for consultants in Ireland

Medical billing, done for you.

Your own account manager follows up every invoice, and gets ahead of the ones that won’t pay first time. Your HAS account shows you where each one stands.

We’ll come to you and work out what HAS would cost you, from your own figures. No contract, and we’re only paid when you are.

An account manager on the phone at her desk, taking notes

Your account

Sample

CR

Clodagh Reilly

Your account manager

CLM-5201 · Laya Healthcare

Anaesthesia, knee arthroscopy

Ashgrove Clinic · 11 Jul

€1,850

Followed up

Sent

Queried

Followed up

Settled

Needs you: nothing right now

Your account

Sample

CR

Clodagh Reilly

Your account manager

CLM-5201 · Laya Healthcare

Anaesthesia, knee arthroscopy

Ashgrove Clinic · 11 Jul

€1,850

Followed up

Sent

Queried

Followed up

Settled

Needs you: nothing right now

Your account

Sample

CR

Clodagh Reilly

Your account manager

CLM-5201 · Laya Healthcare

Anaesthesia, knee arthroscopy

Ashgrove Clinic · 11 Jul

€1,850

Followed up

Sent

Queried

Followed up

Settled

Needs you: nothing right now

40+

years billing for consultants in private practice in Ireland¹

€64m

collected for consultants each year²

93–97%

of claims paid, depending on the specialty³

The insurers we deal with for you

The insurers we deal with for you

Every working day, along with Prison Officers Medical Aid, the Department of Defence and international insurers such as Bupa International.

Vhi
Vhi
Laya Healthcare
Laya Healthcare
Irish Life Health
Irish Life Health
Level Health
Level Health
Garda Medical Aid
Garda Medical Aid

Anaesthetists, radiologists, pathologists, and surgeons and physicians already bill through HAS, and many have done for decades.

Anaesthetists, radiologists, pathologists, and surgeons and physicians already bill through HAS, and many have done for decades.

The problem

The invoices that don’t pay first time are the ones that cost you.

Any billing firm can send an invoice. What matters is who follows up the ones that come back queried, rejected or underpaid, or sit for weeks waiting on a claim number.

Invoices left sitting

Queried, rejected and underpaid invoices wait with nobody on them, and some are quietly written off.

Queried, rejected and underpaid invoices wait with nobody on them, and some are quietly written off.

Finding out last

You hear what’s outstanding from your accountant, months after you did the work.

You hear what’s outstanding from your accountant, months after you did the work.

Chasing your own billing firm

You ring or email for an update, wait for someone to come back to you, and still can’t tell if you’ve been paid in full.

You ring or email for an update, wait for someone to come back to you, and still can’t tell if you’ve been paid in full.

Paying for money that didn’t come in

Commission on invoices that were billed but not paid, or on money the firm didn’t bill.

Commission on invoices that were billed but not paid, or on money the firm didn’t bill.

How HAS works

You’ve done the work. You shouldn’t have to constantly chase the money.

That’s our job. Your billing, done for you: we send your invoices and follow every one through until it’s settled. You get three things:

01

Your own account manager, who knows your accounts and rings you before a held-up payment is due

01

Your own account manager, who knows your accounts and rings you before a held-up payment is due

02

The missing claim number, the unsigned claim form, the length-of-stay letter: taken up with the hospital or insurer for you

02

The missing claim number, the unsigned claim form, the length-of-stay letter: taken up with the hospital or insurer for you

03

Your HAS account, showing every invoice from sent to settled

03

Your HAS account, showing every invoice from sent to settled

The people behind HAS

One person to ask, who already knows your accounts.

Your own account manager looks after you from your first invoice and gets to know your accounts inside out. Behind them is a team that deals with the hospitals and insurers every day. When you ring the office, it’s answered within a few rings. For groups, your account manager can go through the figures with your spokesperson every month.

What it gets you: no explaining your practice from scratch, and someone who already knows the answer when you ring.

Valerie Tyndall

Account manager · 30+ years

Eimear Corbett

General Manager · 26+ years

Ruta Zrielskiene

Finance Manager · 19+ years

An account manager in a dark blazer, smiling, mid-conversation across a table

Wherever you work

Let us come to you.

You shouldn’t have to find a room and dial in to talk about your billing. Tell us where you work, and we’ll come and see you, with your figures.

1

We come to see you

We’ll show you how HAS would work with your own numbers.

2

We set you up

We register you with the insurers, or move you over from your current firm.

3

You get on with your practice

Your account manager takes it from there, and you’ll hear from us when there’s something to tell you.

A few questions about your practice first, then we ring you to agree a time and place.

The follow-up

Get every queried and rejected invoice followed through.

Billing software can send a reminder. It can’t ring the hospital.

Billing software can send a reminder. It can’t ring the hospital.

Billing software can send a reminder. It can’t ring the hospital.

We take it up with the hospital accounts departments and insurers on your behalf: the missing claim number, the claim form that needs signing, the length-of-stay letter, the insurer that paid less than it should. Our team also goes into hospital finance departments to work through the listings in person.

What it gets you

We won’t pretend every invoice gets paid. But each one is followed up, and if one can’t be recovered, you’ll hear it from us before your accountant.

The call before the problem

If a payment is held up by something outside your billing, like a claim form the admitting consultant hasn’t signed, your account manager rings you before the money is due.

Your patients, looked after

When a patient queries a bill, they speak to a person, the call is logged, and the account goes on hold until it’s sorted. It’s your name they’ll remember, not ours.

“That’s the depth we go to.”

Cathy Lavelle

Managing Director

Activity log

Activity log

Sample

Sample

Everything

Everything

Hospitals & insurers

Hospitals & insurers

Payments

Payments

Everything that happened on your account, newest first.

Everything that happened on your account, newest first.

Clodagh Reilly asked Ashgrove Clinic’s accounts department for the claim number on Ms N. Dunne’s knee arthroscopy

Today

Today

Underpayment raised with Laya Healthcare: €240 short on Mr P. Kinsella’s ankle fixation

Yesterday

Yesterday

Length-of-stay letter sent to Vhi for Mr T. Foley’s hip replacement

14 Oct

14 Oct

€2,410 from Irish Life Health paid and reconciled to Mr T. Foley

12 Oct

12 Oct

Clodagh Reilly rang you: a claim form at Thornfield Clinic needs the admitting consultant’s signature. She’s already on to the hospital.

9 Oct

9 Oct

A laptop in a consulting room showing the HAS account in cobalt and white

Your HAS account, on the day it goes live (sample figures)

Your HAS account, on the day it goes live (sample figures)

The HAS account on a phone, showing what’s been billed, paid and outstanding this year (sample figures)

Your HAS account

See where every invoice stands, without having to ask.

Log in on your phone or laptop to see which invoices are paid, queried or waiting on the hospital, updated as it happens. Your secretary and your accountant can have their own logins, each seeing only what they need.

You know what you’re owed at any point in the month. Or skip the logging in: some of our biggest practices rarely log in at all. They’d rather hear from us when there’s something to tell them.

Commission

We’re paid when you’re paid.

So every invoice matters as much to us as it does to you.

Paid only when you’re paid

We take a commission on what we collect for you, with no hidden charges. Nothing on invoices that are billed but not paid, and no minimum.

Paid only when you’re paid

We take a commission on what we collect for you, with no hidden charges. Nothing on invoices that are billed but not paid, and no minimum.

No commission on your old invoices

If money arrives for invoices we didn’t raise, such as your previous firm’s, we take no commission on it.

No commission on your old invoices

If money arrives for invoices we didn’t raise, such as your previous firm’s, we take no commission on it.

No contract

Nothing ties you in. You can leave whenever you like.

No contract

Nothing ties you in. You can leave whenever you like.

What the commission covers

What the commission covers

What the commission covers

One commission, and all of it is included.

Registering you with Vhi, Laya, Irish Life Health and Level Health

Setting up billing with each hospital you work in

Moving you over from your current firm

Billing the insurers, the hospitals, the NTPF and self-pay patients

Inter-hospital billing

Following up every queried, rejected and underpaid invoice

The claim numbers, claim forms and length-of-stay letters

Visits to hospital finance departments to work through the listings

Your HAS account, with logins for your secretary and accountant

A person to answer your patients’ billing questions, and online payment for them

What would it cost you? We’ll work it out with you, against your own figures.

What would it cost you? We’ll work it out with you, against your own figures.

What would it cost you? We’ll work it out with you, against your own figures.

1984

1984

1984

Since 1984

Why consultants stay with HAS for decades.

When a colleague asks who you’re with, this is what our clients say.

“For over 20 years, Hospital Accounting Services (HAS) has provided our group with a personal, highly valued service.”

Prof. Stephen Mannion

Precedent Partner, South Infirmary Anaesthesia Group

“For over 20 years, Hospital Accounting Services (HAS) has provided our group with a personal, highly valued service.”

Prof. Stephen Mannion

Precedent Partner, South Infirmary Anaesthesia Group

“They are particularly effective in pursuing outstanding claims and dealing with insurers, representing my interests assertively and thoroughly whenever difficulties arise.”

Mr John Curran

Consultant Plastic and Reconstructive Surgeon, client for over 11 years

“They are particularly effective in pursuing outstanding claims and dealing with insurers, representing my interests assertively and thoroughly whenever difficulties arise.”

Mr John Curran

Consultant Plastic and Reconstructive Surgeon, client for over 11 years

“They have encyclopaedic knowledge of the private billing and insurance field.”

Dr Michael Jeffers

Pathology private practice, client for decades

“They have encyclopaedic knowledge of the private billing and insurance field.”

Dr Michael Jeffers

Pathology private practice, client for decades

“Having a dedicated contact makes all the difference.”

Sharon Keane

Secretary to Prof. David Keane, client for eight years

“Having a dedicated contact makes all the difference.”

Sharon Keane

Secretary to Prof. David Keane, client for eight years

“I cannot thank you enough for your excellent service and availability at all times.”

Dr Donal Harney

Consultant Anaesthetist and Specialist in Pain Management, client for decades

“I cannot thank you enough for your excellent service and availability at all times.”

Dr Donal Harney

Consultant Anaesthetist and Specialist in Pain Management, client for decades

“Information that is straightforward to understand and updated in real time.”

Dr Claudio Lizarralde

Consultant Histopathologist, on the client portal

“Information that is straightforward to understand and updated in real time.”

Dr Claudio Lizarralde

Consultant Histopathologist, on the client portal

“I have always found all of the members of the team extremely approachable and very easy to deal with.”

Prof. Tony Dorman

Consultant Histopathologist, retired

“I have always found all of the members of the team extremely approachable and very easy to deal with.”

Prof. Tony Dorman

Consultant Histopathologist, retired

“We’ve been clients of HAS since 2020 and couldn’t be happier with the service they provide.”

Dr Kieran Hogan

Consultant, Cork

“We’ve been clients of HAS since 2020 and couldn’t be happier with the service they provide.”

Dr Kieran Hogan

Consultant, Cork

“I have always found them responsive and helpful, particularly if an issue arises and additional detail is required.”

Prof. Edmond Smyth

Consultant, precedent partner

“I have always found them responsive and helpful, particularly if an issue arises and additional detail is required.”

Prof. Edmond Smyth

Consultant, precedent partner

Where you’re starting from

Moving from another firm, or just starting out?

A consultant presenting to colleagues around a table, who are applauding

Practices and groups

Already with a billing firm? We’ll handle the move.

Already with a billing firm? We’ll handle the move.

How long does it take?

How long does it take?

We usually set your changeover date 3 to 4 weeks after you agree to move. That gives us time to set up our systems for you, and to adapt our software if your practice needs it.

What do I have to do?

What do I have to do?

Fill in our client information form and sign the letters of authority, and we do the rest. We use your existing provider numbers and agree a changeover date with each insurer. For groups, your account manager works with your spokesperson.

Fill in our client information form and sign the letters of authority, and we do the rest. We use your existing provider numbers and agree a changeover date with each insurer. For groups, your account manager works with your spokesperson.

What happens to money my old firm is still owed?

What happens to money my old firm is still owed?

We only collect the invoices we raise, so we don’t take on your old firm’s unpaid ones. If money for one of them does come to us, we don’t take a cent of commission on it.

We only collect the invoices we raise, so we don’t take on your old firm’s unpaid ones. If money for one of them does come to us, we don’t take a cent of commission on it.

A father at home in the evening, laughing, with his young daughter in his arms

Starting out

Starting in private practice? Get your evenings back.

Starting in private practice? Get your evenings back.

Start with the firm consultants stay with for decades, even if your private list is small to begin with. We register you with Vhi, Laya, Irish Life Health and Level Health, set up billing with each hospital you work in, and look after it from your first invoice. If you’ve been doing it yourself in the evenings, or your secretary has, you can stop.

Start with the firm consultants stay with for decades, even if your private list is small to begin with. We register you with Vhi, Laya, Irish Life Health and Level Health, set up billing with each hospital you work in, and look after it from your first invoice. If you’ve been doing it yourself in the evenings, or your secretary has, you can stop.

Once you’re set up, you pay nothing until you’re paid, and there’s no contract. If you need an accountant, we’ll introduce you to our partner accountants.

Once you’re set up, you pay nothing until you’re paid, and there’s no contract. If you need an accountant, we’ll introduce you to our partner accountants.

Joining HAS

Done for you, with every invoice still in view.

Your account manager follows up the invoices that come back and tells you when there’s something you need to know. Check your HAS account any time you like. No more ringing for updates, and a straight answer to whether you’ve been paid for all of it.

Or ring us on 01 492 8000. There’s nothing to sign.

Or ring us on 01 492 8000. There’s nothing to sign.

Cathy Lavelle, Managing Director of HAS

Cathy Lavelle

Cathy Lavelle

Managing Director, HAS

Managing Director, HAS

1. HAS has billed for consultants in private practice since 1984.

1. HAS has billed for consultants in private practice since 1984.

2. Collected for HAS clients each year, in a private hospital setting.

2. Collected for HAS clients each year, in a private hospital setting.

3. Claims paid in a private hospital setting. The rate varies by specialty.

3. Claims paid in a private hospital setting. The rate varies by specialty.